REFUND POLICY – Basan Equity Broking LTD
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REFUND POLICY

We have developed our trading platform keeping you into focus and the trading platform is accessed through opening a Trading and Demat Account with us at the most pocket friendly cost. We have Thousands of satisfied customers across India and hence we back our products. You may place a refund request with the support team 07 days along with the payments details like the Card / Bank Account Number, Transaction Number, etc. Refund shall be provided only for any excess payment of account opening charges made to us during application of your Trading and Demat Account and confirmation from the banking partner with respect to receipt of such payment from you. No refund of account opening charges shall be made once the Trading and Demat account is opened with us. Once your Trading and Demat account is opened any payments made thereafter will be credited towards your account and there shall be no refunds. To withdraw any amount from such account you may place withdrawal request through the App or the Web. Post Approval, We will process the refund within 07 working days and it will be credited to the original payment method within 02 business days

REGISTERED OFFICE

Investor Alert
  • 1)KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. 2) For Stock Broking Transaction ‘Prevent unauthorised transactions in your account –> Update your mobile numbers/email IDs with your stockbrokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day…Issued in the interest of Investors. 3) For Depository Transaction ‘Prevent Unauthorized Transactions in your demat account –> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL/NSDL on the same day…Issued in the interest of investors. 4) No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account. 5) Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of systemic wrongdoing, potential frauds or unethical behaviour through the anonymous portal facility provided on BSE & NSE website. 6) This is to inform that we Basan Equity Broking Ltd not required to have a Business Continuity/DR plan under the existing regulatory provisions 7) Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

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