TERMS & CONDITIONS
We invite you to fully experience, enjoy and participate in the many unique services and features offered on www.basanonline.com However, the use of the website is offered to you on your acceptance of the Terms of Use, our Privacy Policy and other notices posted on this website. Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy and other notices posted on this website.
www.basanonline.com also reserve the right at its sole discretion, to modify, add or remove any terms or conditions of these Terms of Use without notice or liability to you. Any changes to these Terms of Use shall be effective immediately, following the posting of such changes on this website. Your continued use of
www.basanonline.com means that you accept any new or modified terms and conditions that are maintained. We would thus encourage you to re-visit the ‘Terms of Use’ link at our site from time to time to stay abreast of any changes that are introduced.
REFUND POLICY
We have developed our trading platform keeping you into focus and the trading platform is accessed through opening a Trading and Demat Account with us at the most pocket friendly cost. We have Thousands of satisfied customers across India and hence we back our products. You may place a refund request with the support team 07 days along with the payments details like the Card / Bank Account Number, Transaction Number, etc. Refund shall be provided only for any excess payment of account opening charges made to us during application of your Trading and Demat Account and confirmation from the banking partner with respect to receipt of such payment from you. No refund of account opening charges shall be made once the Trading and Demat account is opened with us. Once your Trading and Demat account is opened any payments made thereafter will be credited towards your account and there shall be no refunds. To withdraw any amount from such account you may place withdrawal request through the App or the Web. Post Approval, We will process the refund within 07 working days and it will be credited to the original payment method within 02 business days